Total attention to detail. I am an overseas client and Jeanne sent me a list of local contact numbers for all utility and other services that I may need to make a smoother transition of accounts etc. Above all, was timely, professional and super helpful eg: a potential problem with title insurance was quickly fixed etc...Completely satisfied with Jeanne and the team of people in her support. Jeanne is highly recommended to anybody who is purchasing a property as she is ethical, professional, hard working and gets results in a timely manner and always with a smile.
Amazing: beyong expectations. Jeanne Paul and team sold our home and helped us buy another. When she first met with us, she did a property analysis including comparable listings and sales. She gave tips on open house presentation, located resources for a couple fixes and stayed with the vendor while the work was done. Her extensive knowledge of different Portland areas as to location and price got us an offer on the first open house and it was more than we ever expected. Because we bought before we sold, there was a short time when the old home was vacant Jeanne’s team frequently checked the inside to ensure the building was secure. Jeanne really listens to what we wanted and took us around to see several possibilities, giving honest responses to our questions and concerns. She showed us a few homes that were outside our parameters to give us more choices. Jeanne thoroughly explained both the listing and offering processes, explaining what different terms meant and the necessity for protecting both buyers and sellers. She is a shrewd negotiator and we are glad she was on our side. Don’t know why she doesn’t have a show on HGTV.
Jeanne shows incredible heart and soul while efficiently taking care of business! She understands that buying and selling houses involves many emotions on the part of the seller and the buyer. Often letting go and grieving are involved. Jeanne is very sensitive to the emotional part of the sale which sets her apart from other agents.
Exceptional. Jeanne & Becki (we dealt with Jeanne for the most part) were on top of all things. They were there through all problems and helped us wade through them with their professional advise. We are extremely happy. Jeanne went out of her way many times to accommodate our requests. She helped us with our lender problems until the end when we were given what we wanted. Our entire first home buying experience was a joyride (albeit some lender issues!) because of Jeanne & Becki
Jeanne was great! My wife and I had very different notion of what an 'ideal' home would be for us but she was able to dirt us towards our common interests. Jeanne knew everything about the houses she showed us, its history as well as the neighborhood. On any issues that came up, she helped us work through it. She was very very prompt in getting back to us. She made it as easy as it could possible be to go through with our first house purchase!
Absolutely stellar! Our entire team was outstanding, and Jeanne Paul wins the prized for the best realtor either of us has ever met. We have bought and sold homes multiple times, but never even dreamed of someone with the sharp, thoughtful, focused professional attention that Jeanne brings. Moreover, she is a true delight to work with. Her spunk, wit, and humor made a stressful process so much more manageable.
The inspection uncovered numerous serious problems with our house. Jeanne was not only masterful in the negotiations, but she meticulously arranged numerous bids for the various contractors (roofing, erosion, etc.) to do the work. Then, even after closing date, Jeanne has continued to help us in every stage of the reparations, checking on the contractors' work when we are still in California. We are immensely grateful to her, and feel that we have hit the jackpot with the Realtor of the Century!
~Matt and Lissa
Just a quick note to let you know home much I enjoyed working with each of you. Selling the "family home" promised to be a stressful event (as much for me as for my dad). But everything was as smooth as silk with most of the credit going to you.
Your professionalism is top tier!
I'm very much looking forward to the next opportunity to work with you again.
I am just dazzled by the level of service and wisdom I received from the entire Saltzman and Paul Team. I have purchased 4 houses, and have never received anywhere near this depth of expertise and support. I would NEVER, ever do a transaction with anyone else again.
This team is handling three simultaneous transactions for me and I sleep easy knowing that they are so utterly on top of things. They have lent their wisdom and expertise and have achieved astounding results for both of my sales. I am eternally grateful for the Saltzman and Paul team. Working with anyone else is a missed opportunity.
~Shelley & Eileen
Dear Jeanne, Becki, and Dana,
Now that we've unpacked the boxes and can finally see the floor again, we wanted to thank you for your superb work on every aspect of our Portland home purchase. To say that you were outstanding throughout the process would be an understatement; you were absolutely MAGNIFICENT! Each member of the team added invaluable contributions to the consummate success of finding and buying our dream house. We are immensely grateful to all of you.
And Jeanne, if there were a Pulitzer or Nobel Prize in the real estate arena, you would be the award winner. Your expertise and energy, your meticulous management of each stage in the process, your generosity with your time, and especially, your supremely deft handling of the negotiations- you were a powerhouse, both impressive and masterfully effective.
We felt so fortunate to have found the pinnacle of realty teams, a group who demonstrated a rarefied combination of integrity, conscientiousness, topnotch communication skills, and genuine caring for their clients' best interests. We did, indeed, feel that you handled each step in our transaction as if it were your own home purchase.
With mountains of thanks to our Realtors for Life,
Shelley & Eileen
~Al & Cheryl
Thanks so much for everything. You've been a TOWER of patience
and diligence throughout our Portland home search, and we continue
to be so impressed with that very special Windermere touch we've known...
You guys are the best. If we decide to invest further in Portland real
estate, you gotta know we'll be turning to y'all without hesitation.
~Val, Andrew, Iz & Jonah
Thanks to you and your fantastic team for getting us a house.
After 39 years it was you that was finally able to make it happen!
You are real pros and we've enjoyed the experience.
~Walt & Weeze
Your team did a great job for us, and we are grateful.
Thanks again for your help, your humor,
and your professional competence.
I wanted to say thanks for all your help and guidance
in the sale of [my home]. It was a tough market and a difficult
personal time for me and you handled both with professionalism
and wisdom. I really appreciate that.
Jeanne, Becki and Dana were always there when we needed them. They made it so much easier for us. They were patient and easy to work with and fun to talk to.
The service was wonderful, far superior to my last few experiences buying and selling homes.
As you know well, we are closed on NW 185th. I just want to reiterate how much I enjoy working with your team. You all do a tremendous job of operating the team in a seamless way so that, regardless of who I speak to, you know what's going on. I never get multiple calls requesting the same thing and I know you're watching the details as closely as I am. I so appreciated the fact that you are all "solution oriented" and not "problem focused".
As agreed, I have a $25.00 gift card to Home Depot for the buyer. This should cover the cost of replacing the deadbolt that was removed by the lender. I will deliver that to you tomorrow.
Thanks again for being such great agents. I can say with all honesty that I anxiously look forward to working with you again.
When you work with Jeanne you get a team of skilled dedicated real estate professionals. So no matter the need or time of day there is always someone available to help. For a nervous, needy buyer it makes all the difference. Thank you to Jeanne and Becki for making my families dream home come true.